4 Replies Latest reply: Mar 5, 2013 3:19 PM by Randall Hauch RSS

Commercial Support for ModeShape

Brian Wallis Master

I'm sure I saw a statement about this somewhere but I cannot find it now.

 

If I recall correctly there are tentative plans to have ModeShape 3.0 or 3.1 included into a JBoss EAP 6 package (SOA?) as a supported offering. Is this correct?

 

If so then I would assume that I can configure as many repositories as I like and have them supported as long as it is running within the JBoss EAP server and the server has an appropriate number of CPUs licenced.

 

thanks,

  • 1. Re: Commercial Support for ModeShape
    Randall Hauch Master

    The community version of ModeShape does not come with support -- other than this community.

     

    But, for those wanting support, the current plan is for ModeShape 3 to be included and supported in JBoss SOA-P 6.0, which will be based upon JBoss EAP 6.x. I'd be surprised if the subscription would limit the number of repositories, but that decision is above my pay grade. Contact me offline, and I can put you in touch with the right people.

  • 2. Re: Commercial Support for ModeShape
    Brian Wallis Master

    Randall Hauch wrote:

     

    The community version of ModeShape does not come with support -- other than this community.

    And it is great support! You are making it hard for the company to make a case to sell support

     

     

    But, for those wanting support, the current plan is for ModeShape 3 to be included and supported in JBoss SOA-P 6.0, which will be based upon JBoss EAP 6.x. I'd be surprised if the subscription would limit the number of repositories, but that decision is above my pay grade. Contact me offline, and I can put you in touch with the right people.

     

    That's what I wanted to know, that there is the option of getting comercial support.

     

    thanks.

  • 3. Re: Commercial Support for ModeShape
    Guillermo L Newbie

    Sorry to re-open this thread however I'd like to confirm whether support is already available now that modeshape 3 has been out for a while.

     

    Thanks for your help!

  • 4. Re: Commercial Support for ModeShape
    Randall Hauch Master

    Commercial support will be available within at least one of Red Hat's middleware platforms, the Enteprrise Data Services (EDS) Platform starting with version 6.0 (which is not yet available). If you contact me offlist, I can forward your query to the right folks within JBoss. There is an early adopter program, though I know very little about it.

     

    As you may know, it takes some time for community software to show up in Red Hat's middleware portfolio. My take on some of these reasons include:

    • Red Hat integrates a lot of open source community projects into just a few cohesive, tightly-integrated middleware platforms, and these are thoroughly tested and qualified. All this effort takes time.
    • While the communities release frequently, Red Hat middleware emphasizes stability - releases are less frequent because they will be supported for quite some time.